Peace of Mind. When buying a chess set online, avoid all the hassle if unfortunate breaks or loss happens. Buying from Chess House gives you easy access to parts for many years so your set is always playable. In many cases parts are complimentary.
Safe, Timely Arrival. Every order is thoughtfully packed for safe arrival. Plus, your delivery time is clear from order checkout all the way to your door.
Be delighted. Enjoy peace of mind with 90 day, no-hassle returns and easy access to our friendly, knowledgeable team.
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For all orders exceeding a value of 100 shipping is offered for free.
Returns will be accepted for up to 30 days. You, as a Customer, are obliged to inform us via email before you return the item.
Otherwise, standard shipping charges apply. Check out our delivery Terms & Conditions for more details.
Returns will be accepted for up to 30 days. You, as a Customer, are obliged to inform us via email before you return the item, only in the case of:
– Received the wrong item.
– Item arrived not as expected (ie. damaged packaging).
– Item had defects.
The returned product(s) must be in the original packaging, safety wrapped, undamaged and unworn. This means that the item(s) must be safely packed in a carton box for protection during transport, possibly the same carton used to ship to you as a customer.
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